Returns & Exchanges

Our Commitment to Customer Satisfaction

At Bare Fountain, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer hassle-free returns and exchanges to ensure your peace of mind.

Return Policy

We accept returns of unused and unopened products within 7 days of the delivery date. To be eligible for a return, your item must be in the same condition that you received it and in the original packaging.

How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact our customer service team at barefountain@gmail.com to request a return authorization.
2. Pack your item securely in the original packaging, and include the return authorization number provided by our customer service team.
3. Ship the item back to us using a trackable shipping method. You will be responsible for return shipping costs.

Refunds

Once your return is received and inspected, we will process your refund to the original method of payment within 14 business days. Please note that shipping costs are non-refundable.

Exchanges

If you would like to exchange your item for a different product or size, please contact our customer service team to arrange the exchange. You may be responsible for return shipping costs, depending on the reason for the exchange.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue and provide a replacement or refund as needed.

Contact Us

If you have any questions or concerns about our returns and exchanges policy, please don’t hesitate to contact our customer service team. We’re here to help!